Privacy Policy

Last updated: 9 March 2026

1. Who we are

SSC Brain is a division of Rocknowe Interiors Ltd, a company registered in Scotland (Company No. SC489276) with its registered office at Unit 2 Ainslie Street, West Pitkerro Industrial Estate, Broughty Ferry, Dundee, DD5 3RR.

We are registered with the Information Commissioner's Office (ICO) under registration number ZB581919.

Our Data Protection Officer is David Browne, contactable at hello@sscbrain.co.uk or 0800 086 2989.

2. What data we collect

When you use this website, we may collect the following personal data:

• Visibility Assessment form: your business name, email address, and website URL
• Contact form or email: your name, email address, phone number, and message content
• Calendly booking: your name, email address, and any information you provide during booking (processed by Calendly under their own privacy policy)
• Website analytics: anonymised usage data including pages viewed, time on site, device type, and approximate location (via Google Analytics 4)

3. How we use your data

We use your data for the following purposes:

• To respond to your enquiry or deliver the service you requested
• To send you the Visibility Assessment report you requested
• To improve our website and services based on anonymised usage patterns
• To comply with legal obligations

We do not use your data for automated decision-making or profiling. We do not sell, rent, or share your personal data with third parties for marketing purposes.

4. Lawful basis for processing

We process your personal data under the following lawful bases:

• Consent: when you submit a form or accept cookies
• Legitimate interest: to improve our services and respond to enquiries
• Contract: to deliver services you have purchased

5. How long we keep your data

We retain your personal data for as long as necessary to fulfil the purposes outlined above:

• Enquiry data: 2 years from last contact
• Client data: 6 years after the last engagement (for legal and accounting requirements)
• Analytics data: 14 months (Google Analytics default retention)

6. Third party processors

We use the following third party services to process data on our behalf:

• Vercel: website hosting and serverless form handling
• Google Analytics 4: anonymised website analytics (only with consent)
• Telegram: instant notification of form submissions to the business owner
• Resend: transactional email notifications
• Stripe: payment processing for service purchases
• Calendly: appointment scheduling

All processors are bound by data processing agreements and comply with applicable data protection legislation.

7. Your rights

Under UK GDPR, you have the right to:

• Access your personal data (Subject Access Request)
• Rectify inaccurate data
• Erase your data ("right to be forgotten")
• Restrict or object to processing
• Data portability
• Withdraw consent at any time

To exercise any of these rights, contact us at hello@sscbrain.co.uk. We will respond within 30 days.

8. Cookies

This website uses cookies. See our Cookie Policy for full details.

9. Complaints

If you are unhappy with how we have handled your data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk/make-a-complaint or by calling 0303 123 1113.

10. Changes to this policy

We may update this policy from time to time. The "last updated" date at the top of this page will reflect any changes. We encourage you to review this page periodically.